Extra Set of Hands | Standard Event Support Sydney
Extra Set of Hands | Event Hosting & General Event Support – Sydney
You organise the event. We provide the extra hands to make it happen.
Need reliable, capable people to help before, during or after your event?
Piece Of Cake Events provides friendly, practical event support staff for private celebrations, DIY weddings, corporate functions, community events and fellow event industry professionals across Sydney.
Whether you’re hosting a party at home, organising your own wedding, managing a corporate function or working as an event vendor needing additional assistance, our team is here to help.
Think of us as an extension of your own team. We follow your instructions, assist with everyday event tasks and help keep everything running smoothly.
This is general event assistance, not professional styling, specialist hospitality, bartending or commercial cleaning.
Who Is This Service For?
Private Parties & Home Entertaining
Enjoy your celebration without spending the entire event managing the little things.
Our team can assist with:
- Welcoming guests and preparing entertaining areas
- Setting tables and arranging supplied decorations
- Replenishing grazing boards, buffet food and refreshments
- Preparing basic tea and coffee
- Cutting and serving celebration cakes
- Collecting glasses, plates and rubbish
- Loading and unloading the dishwasher
- Keeping kitchens, bathrooms and entertaining areas tidy
- Packing leftover food into suitable containers
- Light pack-down and general tidying
We’re there to help with the everyday tasks a host would normally manage.
DIY Weddings & Private Event Setup
Planning your own wedding and supplying your own decorations, furniture and styling items?
Our team can help bring your plans together without requiring a professional event styling package.
We can assist with:
- Setting ceremony and reception tables
- Arranging supplied crockery, cutlery and glassware
- Positioning pre-arranged florals and centrepieces
- Placing menus, name cards, table numbers and wedding favours
- Preparing welcome, gift, cake and dessert displays
- Arranging lightweight decorations and props
- Following supplied photographs, diagrams and instructions
- Packing decorations into labelled containers
- Clearing tables and assisting with light pack-down
You supply the props, equipment and instructions. We supply the helping hands.
Professional styling, furniture relocation, structural installations and specialist services are quoted separately.
Event Vendors & Supplier Assistance
Are you an event professional who needs an extra pair of hands?
Our team can work alongside florists, balloon stylists, event planners, caterers, decorators, party hire businesses and other event suppliers.
Whether you’re preparing for a large installation, managing multiple bookings or need additional assistance with setup and pack-down, we’re available for general support.
Tasks may include:
- Unpacking and organising lightweight supplies
- Preparing tables and display areas
- Sorting decorations and event materials
- Positioning pre-arranged props and accessories
- Preparing basic balloon supplies and accessories
- Organising vases, floral containers and styling materials
- Setting out client-supplied equipment
- Assisting with basic event preparation
- Packing and labelling lightweight equipment
- General setup and pack-down
- Following instructions from your designated team leader
You bring the expertise. We provide the extra hands.
Our team assists under your direction and does not replace qualified tradespeople, specialist installers, professional florists or experienced balloon artists.
Technical installations, structural work, heavy lifting and specialist services are excluded unless separately arranged with appropriately skilled personnel.
Business & Corporate Event Support
Need additional people for a business function, exhibition, product launch or corporate event?
Our team can assist with:
- General event setup and preparation
- Setting tables and arranging supplied displays
- Preparing welcome and registration areas
- Organising event materials and guest supplies
- Replenishing self-service stations
- General event assistance
- Clearing and light pack-down
- Returning lightweight supplies to designated areas
Ideal for businesses, venues and event organisers requiring capable general support staff without booking specialist hospitality or technical services.
Areas of Service
Before Your Event | Setup & Preparation
- Setting tables and arranging decorations
- Positioning pre-made florals and centrepieces
- Preparing welcome, gift, cake and buffet tables
- Inflating standard balloons and arranging simple decorations
- Preparing refreshments and self-service stations
- Organising supplies and event materials
- Following supplied photographs and setup instructions
During Your Event | Hosting Assistance
- Welcoming guests and directing them to event areas
- Replenishing pre-prepared food, grazing boards and ice
- Offering non-alcoholic refreshments
- Cutting and serving celebration cakes
- Preparing basic tea and coffee
- Collecting plates, glasses and rubbish
- Loading and unloading the dishwasher
- Keeping kitchens, bathrooms and entertaining areas tidy
- Replenishing bathroom and serving supplies
- Assisting with agreed event schedules and hosting duties
After Your Event | Light Pack-Down
- Clearing tables and collecting glassware
- Washing and drying reasonable quantities of dishes
- Packing leftover food into client-supplied food-safe containers
- Refrigerating remaining food where suitable storage is available
- Packing lightweight decorations and accessories
- Wiping benches and serving areas
- Emptying bins and replacing liners
- Separating recycling and flattening cardboard boxes
- General tidying of agreed event areas
Professional cleaning, specialist styling and dedicated hospitality services are booked separately.
Recommended Staffing Ratio
For guest-facing event hosting, we recommend 1 team member per 6 guests, with a minimum of 2 staff per booking.
This is a planning recommendation rather than a guaranteed service capacity.
Additional team members may be required depending on:
- Number of service stations
- Duties occurring simultaneously
- Guest numbers and event duration
- Venue layout, stairs and walking distances
- Available equipment and supplies
Each continuous service station may require a dedicated team member.
For example, staff cannot simultaneously manage drinks, food replenishment, glassware collection, dishwashing and coffee preparation across separate areas.
DIY Weddings, Vendors & Setup-Only Bookings
For setup-only, pack-down-only and vendor assistance, staffing is assessed according to:
- Number of tasks and work areas
- Equipment and decorations involved
- Complexity of the agreed duties
- Time available for completion
- Venue access and layout
The 1:6 guest ratio does not automatically apply to these bookings.
A minimum of 2 staff still applies.
Equipment & Supplies | Client Responsibility
Extra Set of Hands is a labour-only service.
Clients and vendors must supply suitable equipment, materials and consumables required for the agreed duties.
Depending on your event, this may include:
- Adequate glassware, crockery and cutlery
- Serving trays and utensils
- Food, beverages, ice and consumables
- Suitable tea and coffee equipment
- Dishwashing products and cleaning supplies
- Rubbish bags, cloths and towels
- Food storage containers and adequate refrigeration
- Decorations, props and setup accessories
- Printed menus, signage, diagrams and instructions
- Appropriate tools and equipment for vendor assistance
All equipment must be clean, functional, accessible and suitable for the expected workload.
Equipment capacity matters.
For example, preparing tea and coffee for 100 guests using a 1.5L kettle will be time-consuming and may require a dedicated team member.
We recommend suitable hot-water urns or professional coffee service for larger gatherings.
Likewise, insufficient glassware may require additional staff for continuous washing and replenishment.
Need additional equipment? Contact Piece Of Cake Events for available glassware, serving equipment, furniture, styling props and other hire options.
Venue Layout & Access
Please disclose:
- Stairs and multiple levels
- Kitchens located away from entertaining areas
- Long walkways and carrying distances
- Backyard and outdoor service areas
- Multiple food and beverage stations
- Narrow access or restricted workspaces
- Parking and loading arrangements
- Any venue induction or access requirements
Our staff require safe and practical access to their assigned work areas.
Venue layout may affect the number of staff and working hours required.
Staffing & Pricing
Standard Rate: $85 per hour, per team member
- Minimum 2 team members per booking
- Minimum 2 consecutive hours per team member
- Service hours: 7:00 am to midnight
- Scheduled hours from 9:00 pm: $110 per hour, per person
- Sunday surcharge: 20%
- NSW Public Holiday surcharge: 30%
Where an NSW Public Holiday falls on a Sunday, only the public holiday surcharge applies. These surcharges do not combine.
Split shifts are available, provided a minimum of 2 staff remain on duty throughout the booked service period.
All agreed preparation, briefing, setup and pack-down time is chargeable.
Where required, allow 45 minutes for paid preparation before guest-facing duties commence and the final 30 minutes for agreed pack-down and handover.
Additional Hours & Overtime
Extensions beyond the confirmed finishing time are subject to staff availability and approval.
Approved extensions are charged at the applicable hourly service rate, with a minimum charge of one additional hour per team member.
Evening, Sunday and NSW Public Holiday rates apply where relevant.
Extensions are not guaranteed and must be approved before additional work continues.
Event Requirements | 14-Day Finalisation
All requirements must be disclosed before payment and finalised at least 14 days before your event.
Please provide:
- Accurate guest numbers where applicable
- Required duties and service stations
- Staff working hours and split-shift arrangements
- Venue layout and access conditions
- Available equipment, props and supplies
- Setup instructions, menus, photographs and run sheets
- Vendor or team leader contact details where applicable
- Any special requests or additional services
For guest-facing events, final guest numbers must be confirmed at least 7 days before the event.
Additional duties or changes requested after finalisation are subject to approval and staff availability.
Additional Services & Forgotten Essentials
Forgotten the milk, ice, nappies or another event essential?
Where staffing and availability permit, we can assist with approved errands, purchases and additional supply arrangements.
A dedicated runner may be recommended to avoid interrupting your team’s assigned duties.
All purchases, travel, delivery and additional working time are charged separately with your approval.
Travel charges may apply beyond 10 km from Breakfast Point. Parking, tolls and additional staff trips may also incur charges.
What Is Not Included?
- Professional balloon, floral or backdrop installations
- Heavy lifting, furniture relocation or work at height
- Structural installations or specialist rigging
- Technical production or equipment operation
- Commercial cooking or specialist food preparation
- Dedicated formal waitstaff or continuous tray service
- Alcohol service without appropriately RSA-qualified staff
- Bartending and cocktail preparation
- Professional deep cleaning
- Childcare, security or specialist event coordination
These services may be arranged separately through Piece Of Cake Events.
Staffing Responsibilities & Additional Charges
Our team works within the agreed duties and booked hours.
Staff can only undertake tasks appropriate to their skills, training and the agreed scope of work.
If insufficient staff, equipment or time has been arranged, some duties may need to be prioritised or excluded.
Additional staffing, approved extensions, travel or other services may incur charges, which will be confirmed before proceeding.
Our staff are entitled to a safe and respectful working environment and cannot be expected to manage multiple continuous stations simultaneously.
Booking & Confirmation
Bookings are subject to staff availability, suitability and review.
Checkout submits your booking requirements for assessment. Your staffing arrangements are not confirmed until accepted in writing by Piece Of Cake Events.
Any additional charges will be communicated for approval before payment is requested.
Whether you’re hosting a celebration, planning your own wedding, managing a corporate event or working as an event industry professional, we’re here to provide the extra hands you need.