Frequently Asked Questions

Looking for answers? You’re in the right place.

We’ve compiled answers to our most commonly asked questions about balloon deliveries, direct-to-boot pickup, DIY hire, helium tank hire, event planning, event styling, school celebrations, corporate events, weddings, cancellations, deliveries, returns and much more.

Our Knowledge Base is regularly updated to provide helpful information before, during and after your booking.

If you can’t find the answer you’re looking for, our friendly team is always happy to help. Simply contact us or book an appointment and we’ll be happy to assist.